October 26, 2022 - October 28, 2022
Riverfront Hotel, SureStay by Best Western
50 Comstock Street
Richland, WA 99352
(509) 946-4661 

2022 WFAA Conference Registration Now Open!
Click Here to Register 

Sponsor Registration Now Open: 
Click Here to Register if You are a Sponsor/Vendor

*Please note: Sponsors/Vendors must complete both the sponsor registration form and the WFAA conference registration form.



The 2022 WFAA Conference will be held Oct. 26-28 at Riverfront Hotel, SureStay by Best Western located at 50 Comstock Street, Richland, WA 99352.

Due to current hotel re-branding, online group booking is unfortunately unavailable at this time. To receive the group rate for hotel reservations, please call the hotel at 509-946-4661 or email Char Garza at [email protected]. Mention the "WFAA" group name to receive the discounted group rate.

WFAA MEMBERSHIP PRICING FOR 2022-23 (Does not include conference registration fee)
(October 1, 2022 through September 30, 2023):

  • Individual Membership (new or inactive/renewing members): $45
  • Membership with Institutional Pricing (allows for enrollment of multiple individual members of the same institution): $200

PLEASE NOTE: If your membership is expired, you should be able to renew for 2022-23 as part of the conference registration form. You should be presented with a Membership selection page after logging in on the registration form. If you need to renew and do not see the Membership page on the registration form, you can renew your membership first at Member Services.

If you currently have an individual membership and wish to switch to institutional pricing, you must contact Louisa Diana (Treasurer) at [email protected] who will create an invoice for membership payment. Once payment is received, Louisa will coordinate with Tammy Zibell (Membership) to switch your account to reflect institutional pricing. This must be completed before you can submit the conference registration form, otherwise you may be charged the incorrect amount for registration.



We are pleased to offer affordable conference registration fees this year, as follows (does not include hotel accommodations):

  • Current 2022-23 Individual Members (including current members who have institutional pricing for 2022-23): $130

  • New & Inactive/Renewing 2022-23 Individual Members: $175 (which includes the $45 fee for 2022-23 Individual WFAA membership presented on the Conference Registration Form or on Member Services, plus $130 for individual conference registration)

  • New & Inactive/Renewing 2022-23 Members with Institutional Pricing: $330 (which includes the $200 institutional pricing membership presented on the Conference Registration Form or on Member Services, plus $130 for one individual conference registration. There is an additional $130/person conference registration fee charged for each additional member attending.)

  • Non-Members Not Seeking WFAA Membership: $175



The deadline for conference registration is October 25, 2022. The email confirmation or invoice should accompany the payment. Purchase orders or cash will not be accepted as payment. We must receive your registration payment no later than the start of the WFAA Conference on October 26, 2022.

Cancellation and Refund Policy: The conference registration cancellation deadline is October 25, 2022. Full refunds will be granted for registration cancellations by this deadline. Cancellations after October 25, 2022 will be non-refundable. To request a cancellation (through October 25) or attendee substitution please email James Flowers, the WFAA Conference Chair, at [email protected].



Start Time End Time  Session  Presenter Room 
9:00 AM 11:00 AM FAC Meeting    Int I
10:00 AM   Exhibitor Setup     
10:00 AM   Registration Opens     
12:00 PM 1:30 PM Opening Session, Keynote Speaker (Lunch Provided)  Dr. Yvonne L. Terrell-Powell International Ballroom 
1:30 PM 1:45 PM Break     
1:45 PM 2:45 AM

Verification is back like Donkey Kong! Learn how to improve Equity in Verification Outcomes.

Updated Session: 2023-24 Verification Requirements: Open Discussion

Wendy Papkoff, Campus Logic 

Lynette Splinter, Seattle U; James Flowers, University of Washington

Int I
1:45 PM 2:45 AM College Confidence: What America knows about paying for college Anthony Lombardi, Sallie Mae  Int II
1:45 PM 2:45 AM TBD   Int III
2:45 AM 3:15 PM Break     
3:15 PM 4:15 AM Getting Emotional About Money: The Psychological Impact of Debt and Tips to Help Your Students Cope Ciel Senechal, College Ave  Int III
3:15 PM 4:15 AM Charting Your Financial Aid Career April Tovar, Lower Columbia College  Int II
3:15 PM 4:30 AM FAC Meeting CXLD   Int I
4:45 PM 5:45 PM Social Hour   Int I
6:00 PM   Dinner on your own     
Start Time End Time  Session    Room 
8:30 AM 9:45 AM Breakfast, community building    International Ballroom 
9:45 AM 10:00 AM Break    
10:00 AM 11:00 AM Coming in 2024-25: The New FAFSA Rachel Gentry, NASFAA  International Ballroom 
11:00 AM 11:15 PM Break    
11:15 AM 12:15 PM How to Engage Your Students Better Than Tik Tok Rosemary Martinez-Kepford, Earnest  Int I
11:15 AM 12:15 PM Educating students about the financial aid process from high school through graduation  Nodia Rogers, Seattle U.; Louisa Diana, Gonzaga U.; Sarah Everitt, Gonzaga U;  Int II
11:15 AM 12:15 PM WAVE Resurrected Lyle Irimata, WSAC  Int III
12:15 PM 1:15 PM Lunch    International Ballroom 
1:15 PM 2:00 PM Break, Exhibitor Time   Foyer
2:00 PM 3:00 PM

Preparing for the end: Avoiding CDR disaster

Greg Kerr, ECMC

Int I
2:00 PM 3:00 PM Customer Service in the Financial Aid Office - Panel Discussion  Amber Brockel, Seattle U; Samantha Hennessey, EWU;  Zoe Rae, Western Washington U; Oscar Verduzco, Yakima Valley College; Sarah Everitt, Gonzaga U.;  Int II
2:00 PM 3:00 PM NASFAA U - Administrative Capability   Nicole McMillin, ICOM Int III
3:00 PM 3:15 PM Break     
3:15 PM 4:00 PM Birds of  Feather
Two Year Public 
  Int I
3:15 PM 4:00 PM Birds of  Feather
Four Year Public 
  Int II
3:15 PM 4:00 PM Birds of  Feather
Four Year Private 
  Int III
3:15 PM 4:00 PM Birds of  Feather
For Profit 
5:00 PM   Dinner on your own     
Start Time End Time  Session    Room 
9:00 AM 9:45 AM Start time changed from 8:30 to 9:00
Breakfast Buffet
  International Ballroom 
9:15 AM 9:45 AM WFAA Business Meeting Lynette Splinter, WFAA President  International Ballroom 
9:45 AM 10:15 AM WASFAA Update Nicole McMillin, WASFAA President  International Ballroom 
10:15 AM 11:15 AM WSAC Update Carla Idohl-Corwin, WSAC  International Ballroom 
11:15 AM 12:15 PM NASFAA Update Rachel Gentry, NASFAA  International Ballroom 
12:15 PM   Adjourn    



The Washington Financial Aid Association (WFAA) is a voluntary association and is not responsible for the personal health, safety and welfare of its members when attending its sponsored events. Nor is WFAA responsible for the use by any party of any information disseminated or provided by the Association in any manner whatsoever. WFAA is a domestic nonprofit corporation, Federal tax identification number: 91-1257381. 

Need help? Contact [email protected].


Past Conferences

2021 Annual Conference

2019 Annual Conference

2018 Annual Conference

2017 Annual Conference