Job Information

Job Title:
Office Assistant 3

Institution/Agency:
Cascadia College

Link to application for this position:
https://www.governmentjobs.com/careers/cascadiacc/jobs/2315066/office-assistant-3-non-permanent?pagetype=jobOpportunitiesJobs

Salary:
$2,406 - $2,7000 Monthly

Job Location:
Preferred
18345 Campus Way NE

Bothell WA 98011
United States 

Application Deadline:
January 23, 2019

Description:
Position Summary: Under the general supervision of the Assistant Director for Student Financial Services, the Office Assistant 3 will work closely with students, families, college employees and others providing accurate, and often complex, information regarding financial aid program eligibility, application process, timelines, etc. The position will also perform general clerical duties, process incoming documents, determine file completion and will perform tasks that sometimes involve interpretation of policies, procedures, and regulations in the area of financial aid. Examples of Duties / Knowledge & Skills Provide student-focused front counter service including answering phones, answering questions from walk-ins and ensuring that accurate information is provided to students and the general public in a courteous manner. Understand and articulate general program eligibility requirements (how "need" is determined, criteria for various grants, Stafford loans, and Work-Study), the application process and timelines. Maintain the confidentiality of student files and records per Family Educational Rights and Privacy Act (FERPA) guidelines. Correspond with students in writing and e-mail regarding application status, general regulations, etc. Process and track incoming documents (tax returns, verification forms, data sheets, appeals, etc), and enter appropriate computer codes into the financial aid system for said forms. Maintain student filing system (create, complete, revise, correct, etc.). Send out missing information letters and award letters. Perform general clerical duties (filing, copying, faxing). Disseminate and track petition forms (academic progress, dependency status, etc.). Perform related duties as required.

Qualifications:
Minimum qualifications & Requirements Minimum Qualifications: High School diploma or equivalent Demonstrated strong interpersonal, telephone, email and communication skills Demonstrated commitment to and interest in diversity, equity and inclusion and the ability to support a multicultural workplace and educational environment Preferred Qualifications: Work experience in a college's office of registration, financial aid, support services or a related function Strong computer knowledge with the ability to navigate through Microsoft Office applications Experience with computerized applications within the Washington State System for Community & Technical Colleges or PeopleSoft Demonstrated strong organizational skills and ability to handle multiple tasks simultaneously and determine priorities Ability to successfully communicate (written and orally) in another language in addition to English.

Will you accept electronic resumes?:
Yes 

Instructions:
In order to submit an application packet and move forward to the Search Committee, please attach all of the following to your NEOGOV application: Cover Letter (not to exceed two pages) that specifically addresses how applicant qualifications and experiences meet the minimum qualifications, preferred qualifications and the characteristics of the position. Resume. Attachments from prior applications will not upload automatically to your new application. If you find that you are unable to attach your cover letter and resume, this means you are using an outdated browser that can't support the online functionalities. Please call NEOGOV Customer Support at 1-855-524-5627 for assistance.

 

Contact for Additional Information

Contact Name:
Deann Holliday

Title:
Director

Institution/Agency:
Cascadia College

Address:
Preferred
18345 Campus Way NE

Bothell WA 98011

Phone:
Preferred
(425) 352-8324 

Phone:
Fax
(425) 352-8564 

Email:
Preferred
[email protected]scadia.edu